Terms of Service

Welcome to Poltzaa! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

 

1. Website Use

  • Eligibility: By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.
  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for any activities that occur under your account.
  • Prohibited Activities: You agree not to use the website for any illegal activities, to transmit harmful content, or to disrupt the website’s functionality.

2. Product Information

  • Accuracy of Information: We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur due to screen settings or photography. If you encounter any discrepancies, please contact us.
  • Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders and Payments

  • Order Acceptance: After you place an order, we will send you an email confirming the order details. Your order is not confirmed until you receive this email. We reserve the right to refuse or cancel orders at our discretion, especially in cases of payment issues, product unavailability, or suspected fraud.
  • Pricing: All prices are listed in INR (₹) and include applicable taxes. We reserve the right to change prices at any time without prior notice. If a pricing error occurs, we will notify you before processing your order.
  • Payment Methods: We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets. All payments are processed securely.

4. Shipping and Delivery

  • Shipping Policy: We offer shipping across India. Delivery times may vary depending on your location. Please refer to our Shipping Policy for detailed information on delivery times, charges, and tracking.
  • Risk of Loss: All purchases are made under a shipment contract, meaning that the risk of loss and title for items pass to you upon our delivery to the carrier.

5. Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you can return it within 7 days of delivery. The product must be in its original condition with all tags and packaging intact. For more details, refer to our Return Policy.
  • Exchange Policy: We offer exchanges for different sizes or colors within the same timeframe. Please review our Exchange Policy for more information.

6. Intellectual Property

  • Ownership: All content on this website, including text, images, logos, and design, is the property of Poltzaa and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit permission.
  • Trademarks: All trademarks, service marks, and logos used on this site are the property of their respective owners.

7. Limitation of Liability

  • Disclaimer: We provide our website and services "as is" and "as available" without any warranties, either express or implied. We do not guarantee that the website will be error-free or uninterrupted.
  • Liability: To the fullest extent permitted by law, Poltzaa is not liable for any damages arising from the use of our website or products, including indirect, incidental, or consequential damages.

8. Governing Law

  • Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the courts of [Ahmedabad, India].

9. Changes to Terms

  • Modifications: We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the site after any changes signifies your acceptance of the new terms.

10. Contact Information