Privacy Policy

At Poltzaa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

 

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: Includes your name, email address, phone number, billing and shipping addresses, and payment details. This information is collected when you place an order, sign up for our newsletter, or create an account.

  • Non-Personal Information: Includes data such as IP address, browser type, device information, and browsing behavior. This information helps us understand how users interact with our website and improve our services.

  • Cookies: We use cookies and similar technologies to enhance your shopping experience. Cookies allow us to remember your preferences, track your shopping cart, and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Your information is used to:

  • Process Orders: We use your personal information to fulfill your orders, process payments, and provide customer service.

  • Communication: We may send you order confirmations, shipping updates, and promotional emails. You can opt-out of promotional emails at any time by clicking the unsubscribe link.

  • Personalization: We use your data to tailor your shopping experience, including showing you products that may interest you.

  • Analytics: Non-personal information is used to analyze website performance, improve user experience, and enhance our marketing strategies.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We work with third-party providers for payment processing, shipping, and marketing. These providers have access to your information only to perform their services and are obligated to protect your data.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We take data security seriously and implement various measures to protect your information:

  • Encryption: We use SSL encryption to protect your payment information during transmission.

  • Access Control: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.

  • Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.

  • Correction: If any of your information is inaccurate, you can request that we correct it.

  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).

  • Objection: You have the right to object to the processing of your personal data for direct marketing purposes.

  • Withdrawal of Consent: If you have provided consent for data processing, you can withdraw it at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: